Once a month we ask a member of Flowcrete’s global team to share some of their insights and expertise with us. This month we talked to Mikolaj Tokarski, a Product Manager at Flowcrete Poland.
1. Where do you foresee the growth in the industry over the next five years?
I think that we will see more pressure on fast-track projects – MMA, polyurea and similar applications, as time seems to be much more valuable than money these days and I also expect to see a more consolidated market.
2. What has been the biggest industry challenge you have had to overcome?
Trying to connect the dots between a market that doesn’t know your product and (in most part) isn’t yet ready for it, limited supply routes and tons of paperwork that comes with EU standards and certification, not to forget coordinating with various entities around the world and trying to do it in a satisfactory amount of time as well as optimising costs.
This is my current job in a nutshell. It is the biggest industry challenge that I am still trying to overcome but it’s getting better every day and I am enjoying it very much.
3. Is there a flooring project you’ve seen that has particularly impressed you?
It is actually a Flowcrete project – Posnania. A lot of time and effort was invested to overcome design issues and aggressive competition with Flowcrete’s excellent customer service, tailor-made systems, knowledge and experience. All that energy and work led to a profitable and beautifully finished contract – that is the way of business and I think it’s worth learning, doing and fighting for.
4. What has been the major game changer in your career?
Deciding to leave my former job and joining Flowcrete. It was the first time in my life that I have based my decision not only on calculating risks, pros and cons, but also on the “feeling in my gut” that it is the right thing to do. I do not have any second thoughts about that.
5. What’s your number one piece of advice for someone involved in the specification of construction chemicals?
Be thorough and be honest about it.
You’re not only thinking about what would be best for your business and what appeals to customers – you need to know what will work for them over the years and see the bigger picture – even if he or she seems to not like it in the first place. The truth is the customer relies on you looking out for them based on your experience and knowledge. Be prepared to fight for it!